Copyright (DMCA) Policy

1. Overview

Proveo respects the intellectual-property rights of others and expects users of the Service to do the same. We respond to clear notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act (17 U.S.C. § 512). This policy explains how to send us a notice, how affected users can respond, and what we will do.

2. How to Submit a DMCA Notice

If you believe content on Proveo infringes your copyright, please send our Designated Agent a written notice that includes all of the following:

1. A physical or electronic signature of the owner, or a person authorized to act on behalf of the owner, of the copyright that is allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed (or, if multiple works at a single site are covered, a representative list).
3. Identification of the material that is claimed to be infringing, with sufficient detail (typically the public URL or comparison ID) to permit us to locate it.
4. Your full name, mailing address, telephone number, and email address.
5. A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.

3. Designated Agent

Note: Our Designated Agent registration with the U.S. Copyright Office is being processed. While registration is pending, electronic notices to dmca@proveohq.com remain effective. The current registration status can be confirmed at the U.S. Copyright Office's online directory.

4. What Happens After We Receive a Valid Notice

When we receive a notice that substantially complies with section 2 above, we typically remove or disable access to the identified material expeditiously, notify the user who uploaded it, and provide them with a copy of the notice. We may also terminate the account of a user who is a repeat infringer (see section 6 below).

5. How to Submit a Counter-Notice

If your content was removed and you believe the removal was a mistake or misidentification, you may send a counter-notice to dmca@proveohq.com that contains all of the following:

1. Your physical or electronic signature.
2. Identification of the material that was removed and the location at which it appeared before it was removed.
3. A statement, under penalty of perjury, that you have a good-faith belief that the material was removed as a result of mistake or misidentification.
4. Your full name, mailing address, and telephone number.
5. A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, the Eastern District of Virginia), and that you will accept service of process from the person who provided the original notice (or their agent).

If we receive a valid counter-notice and the original notifier does not file a court action seeking a restraining order against the user within 10–14 business days, we may restore the removed material.

6. Repeat-Infringer Policy

We terminate, in appropriate circumstances and at our sole discretion, the accounts of users who are determined to be repeat infringers. A user is considered a repeat infringer if they receive two or more DMCA notices that are not successfully countered, or if a single egregious infringement occurs. We track DMCA notices internally and review repeat-infringer status under our internal procedures.

7. False Notices

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material or activity is infringing (or was removed by mistake or misidentification) may be liable for damages, including costs and attorneys' fees. Do not make false claims.