Last updated: April 3, 2026
When you use Proveo, we collect the following information:
Proveo tracks product usage events — such as comparisons created, features used, and signups — to understand how the platform is used and to improve the product. These analytics track action names and counts only. We do not track the content of your photos, messages, or personal communications. Analytics data is stored securely in our database and is not shared with third-party advertising or tracking services.
We share data with the following third-party services as necessary to operate Proveo:
Photos you upload are stored in cloud storage (Supabase Storage) and are used to generate side-by-side comparison images via Cloudinary. If you enable your public portfolio, your comparisons (including the before and after photos) will be publicly accessible at your portfolio URL. Photos uploaded on the free tier will include a Proveo watermark on the generated composite. You can delete individual comparisons or your entire account at any time, which will remove your photos from our storage.
Proveo sends three categories of email. Product notifications (lead alerts, review request confirmations, trial expiration warnings) and marketing emails (tips, feature announcements) can be managed in your Settings page or via unsubscribe links included in every such email. Billing and transactional emails (payment receipts, payment failures, subscription changes) are always sent for your account security and cannot be opted out of.
Proveo uses essential cookies only. We use Supabase authentication session cookies to keep you signed in, and a locale preference cookie to remember your language choice. We do not use any third-party tracking cookies, advertising cookies, or analytics cookies that track you across other websites.
Your data is stored for as long as your account is active. If you delete a comparison, the associated images and records are permanently removed. If you delete your account, all of your data — including comparisons, leads, analytics, portfolio content, and profile information — will be permanently deleted from our systems. Backups may retain data for up to 30 days after deletion.
You can download all of your data at any time from the Settings page using the “Download My Data” button. The export includes your profile information, comparisons, leads, feedback, review requests, and recent analytics events in a machine-readable JSON format.
You can delete your account and all associated data at any time from the Settings page in your dashboard. Account deletion is immediate and irreversible. This will cancel any active subscription, remove all your comparisons and photos, delete all lead data, and remove your public portfolio.
If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at hello@proveohq.com.
We implement industry-standard security measures to protect your data, including encrypted connections (TLS/SSL), secure authentication via Supabase Auth, Row Level Security on our database, and PCI-compliant payment processing via Stripe. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of Proveo after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this privacy policy or how we handle your data, contact us at hello@proveohq.com.